Contact Us

We’re here to help.

At BOB Gear®, we’re committed to supporting you beyond the run. Our Customer Service team can assist with product specs, warranties, technical questions, and more.

Toll Free Support: Mon–Fri, 10 AM–4 PM (ET) 

📞 1-888-427-4829 

1-704-409-1699 (if calling from outside the USA or Canada) 
 
Business Hours: Mon–Fri, 9 AM–5 PM (ET) 
Holiday hours may vary. 

 If we miss your call, please complete this email contact form. We’ll follow up as soon as we’re able. 

Mailing Address:
BOB Gear
4140 Pleasant Road
Fort Mill, SC 29708
USA

Customer Support Resources

• Product Registration - US

• Product Registration - Canada

• Warranty & Return Policy 

• Safety Notices 

• FAQs 

• Instructional Videos 

• Comparison & Compatibility Charts 

• User Guides 

• Quick Reference Safety Tips 

• Find a Retailer 
  

Press & Content Creator Inquiries 

For questions from editors or other creators, please visit our Media Inquiries page for further resources. 

Stay Connected

Follow us on YouTube, Instagram, and Facebook for more helpful resources.