Warranty & Return Policy

View the BOB limited warranty, our recommended child age and weight limits, and statement of approval of materials and construction by respected independent testing laboratories for both the U.S. and Canada.

The BOB Stroller Warranty

BOB takes pride in its workmanship and strives to manufacture the best products possible. Therefore, we warranty our strollers against defects in material and workmanship for the periods and parts set forth below, subject to the conditions listed below. Since no product is indestructible, it does not cover defects attributable to or resulting from normal wear, abuse or alteration.

FRAME AND COMPONENTS
The frame is warranted for five years. Components and fabric are warranted for one year. Warranty is only valid for the original purchaser. Proof of purchase is required to exercise this warranty. Labor and freight charges are not included.

NORMAL WEAR
Normal wear, corrosion, neglect, abuse, accidents, improper assembly or maintenance, or the installation of parts or accessories not compatible with the original intended use of the stroller, as sold, are not covered by this warranty. Tires and tubes are not covered under the limited warranty.

WARRANTY CLAIMS
Warranty claims must be made through an authorized dealer or BOB Gear by Britax Customer Service. This warranty is limited to the repair or replacement of the defective part. BOB shall in no event be responsible for consequential or special damages. This limited warranty is the only express or implied warranty applicable to BOB. Any implied warranties, including warranties of merchantability and fitness shall be limited in scope and duration in accordance with this limited warranty.

 

Age Recommendations

BOB recommends that your child should be at least 8 weeks old before riding in a BOB stroller without a BOB Infant Car Seat Adapter and compatible infant car seat. Please note that babies incapable of holding their head up must have additional head and neck support to ride safely and comfortably. For jogging or off-road stroller use, children should be at least 8 months old.

With the addition of the BOB Infant Car Seat Adapter and compatible infant car seat, newborns may be able to ride in the stroller. Children develop at different rates. Prior to first use, consult with your pediatrician regarding suitability of stroller use with your child.

Age Recommendation Chart

 

Weight Limits

Single-child BOB strollers have a weight limit of 70 lbs/32 kg. Duallie models have a weight limit of 100 lbs/45kg or 50 lbs/22.5 kg. per seat.

Weight and Height Capacity Chart

 

ASTM International/Health Canada

All current BOB stroller models have been tested by an independent laboratory to ensure they meet or exceed the stringent stroller safety standards of both ASTM F833-10 and SOR/85-379 (as set forth by Health Canada).

Learn more about ASTM International

Learn more about Health Canada