Safety Notices

In order to be informed directly whether your product has been involved in a safety advisory or recall, be sure to register your product.

The following Consumer Advisories and/or Safety Recalls have been issued for BOB products:


2017-06-21: Chest Clip Recall on BOB B-Safe 35 Infant Car Seat by Britax 

This recall involves the chest clip on certain BOB B-Safe 35 infant car seat models. Britax has decided that these models manufactured between November 1, 2015 and May 31, 2017 contain a defect that exists with the chest clip that could result in injury. 
Model Numbers:
US: E9LT34A, E9LT34C, E9LT35X, EXLT34A
CANADA: E9LT54A, E9LT54C, E9LT55

All registered users will automatically receive a free remedy kit. 
Please Note: Consumers can continue to safely use the affected car seats as long as they remove the chest clip or monitor the center tab of the chest clip for signs of breakage. The chest clip is not a required safety device: it is added to the harness system to help position the shoulder straps. Consumers should always ensure that the harness straps are tight and properly positioned at or slightly below the child’s shoulders. To verify the tightness of the harness straps consumers should make sure they cannot vertically pinch any webbing at the child’s collar bone.
To determine if your infant car seat is included in the recall, visit: www.bsafe35clip.com

If consumers would like to speak with a Customer Service representative, have them call 1-833-474-7016. Customer Service business hours are extended on Monday-Friday 8:30 a.m. to 7:00 p.m. ET and on Saturday 9:00 a.m. to 3:00 p.m. ET.

Consumer Notice


2017-02-16: BOB MOTION Stroller & Travel System Recall

This recall involves all Britax B-Agile and BOB Motion Strollers when using the Click & Go receivers to create a travel system (car seat attached to stroller frame). 

NOTE: You can continue to use your stroller without the car seat attached. It is still safe to use the stroller in recline-mode for infants.

To verify if your stroller is involved in this recall and that your product registration is on file, visit us.britax.com/recall or contact our Customer Service Team at 1-844-227-0300​ or stroller.recall@britax.com.

Consumer Notice (Trilingual)

Other Resources:


2014-01-30: BOB MOTION Stroller Hinge Recall

Safety Recall for BOB MOTION strollers manufactured between March 1, 2011 and June 10, 2013.

To verify if your stroller is involved in this recall and that your product registration is on file, visit www.BritaxStrollerRecall.com or contact our Customer Service Team at 1-866-204-1665 or strollerrecall@britax.com.

Consumer Notice (USA)

Consumer Notice (Canada)

Other Resources:


2011-10-11: Embroidery Backing Patch Recall

Safety Recall for BOB Strollers manufactured between November 1998 and November 2010.

If your stroller meets the requirements of this recall, please call the BOB Customer Service Team at 1-888-427-4829.

Consumer Notice (English)

Consumer Notice (Français)

Other Resources:


2011-02-23: Drawstring Recall

Safety Recall for BOB Strollers manufactured between April 2002 and March 2010.

If your stroller meets the requirements of this recall, please call the BOB Customer Service Team at 1-888-427-4829.

Consumer Notice (English)

Consumer Notice (Français)

Other Resources: