Our Customer Service department can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.
1-704-409-1699 (If calling from outside the USA or Canada)
Please complete our online submission form and a customer service representative will respond to you in two business days.
Click here to provide your product information so that we can resolve your request for information quickly.
For urgent matters, please contact us via phone rather than email.
Hours of operation:
Monday to Thursday: 9:00 am - 5:15 pm (ET)
Friday: 9:00 am - 4:45 pm (ET)
BOB Gear by Britax
4140 Pleasant Road
Fort Mill, SC 29708
Australia & New Zealand:
Phone: 1300 303 330
BOB Customer Support Resources