Support

The BOB experience is more than just building great products; it’s also ensuring our customers have the support they need to get the most out of their stroller or trailer.

Our Customer Service department can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.

Phone:

1-888-427-4829
1-704-409-1699 (If calling from outside the USA or Canada)

 

Email:
Please complete our online submission form and a customer service representative will respond to you in two business days.
Click here to provide your product information so that we can resolve your request for information quickly.

For urgent matters, please contact us via phone rather than email.

Hours of operation:
Monday to Thursday: 9:00 am - 5:15 pm (ET)
Friday: 9:00 am - 4:45 pm (ET)
 

Address:
BOB Gear by Britax
4140 Pleasant Road
Fort Mill, SC 29708
USA

Europe:
Website: britax-roemer.com

Australia & New Zealand:
Website:  britaxbob.com.au
Email:  bob-ausnz@britax.com
Phone:  1300 303 330


BOB Customer Support Resources

 

 

BOB Stroller