Contact Us

Can't find what you need on our website? Want to talk with a live person about BOB strollers or BOB trailers?  Give us a call. Our customer service team can answer your questions about using our strollers with car seats, warranty questions for your jogging stroller or to help find a dealer near you.

Customer Service

1-704-409-1699 (If calling from outside the USA or Canada)

Hours of Operation
Monday to Thursday:  8:30 am - 5:45 pm (ET)
Friday: 8:30 am - 4:45 pm (ET)
Saturday: Select hours as needed

BOB Gear by Britax
4140 Pleasant Road
Fort Mill, SC 29708


Australia & New Zealand
Phone:  1300 303 330


Media Inquiries

Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts.

Media Inquiries

Unsolicited Product Ideas

BOB Gear by Britax (Britax Child Safety, Inc.) does not accept unsolicited ideas from external parties.  We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors.  Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.