Can't find what you need on our website? Want to talk with a live person about BOB strollers or BOB trailers? Give us a call. Our customer service team can answer your questions about using our strollers with car seats, warranty questions for your jogging stroller or to help find a dealer near you.
1-704-409-1699 (If calling from outside the USA or Canada)
Hours of Operation
Monday to Thursday: 8:30 am - 5:45 pm (ET)
Friday: 8:30 am - 4:45 pm (ET)
Phone: +44 1264 386034
Australia & New Zealand
Phone: 1300 303 330
BOB MOTION Stroller Recall
For questions about the MOTION stroller recall announced January 30, 2014, visit www.BritaxStrollerRecall.com or contact our Customer Service department at:
IMPORTANT: Please be sure to include the following information in your email:
Stroller Model Number
Stroller Batch Number
Stroller Date of Manufacture
The stroller's model number, batch number, and date of manufacture can be found on the label on the inside of the stroller frame near the right rear wheel.
BOB Gear by Britax
4140 Pleasant Road
Fort Mill, SC 29708
Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts.
Unsolicited Product Ideas
BOB Gear by Britax (Britax Child Safety, Inc.) does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.